Rummy Passion Website Introduction

Your use of the products and/or services presently available or to be made available in the future by Passion Gaming Private Limited with CIN U74900HR2015PTC076967, its business partners, licensors, its subsidiaries, affiliates and confederates is subject to and regulated by these Terms of Use.

You explicitly and implicitly understand that the Terms of Use stated here will be binding on you. You agree that all or any products and/ or services offered on Website can be used only in agreement with the Terms of Use and you shall be responsible to act in accordance with the Terms of Use at all times. The onus of reading, understanding and agreeing to the Terms of Use published by always lies with you. If, at any point in time any of the Terms of Use are regulated be null, prohibited, unsound, or unenforceable by any judgement by any judicial or quasi - judicial body in India, it will not impact the applicability and compliance of any of the remaining Terms.

If fails to or postpones action to exercise any right or remedy with respect to a breach of any of the Terms of Use by you, this failure or delay shall not be understood as a waiver of our right to act with respect to the said breach or any prior, concurrent, subsequent or similar breaches. All products, programs, marketing events, promotions, contests and tournaments offered or run by us on shall be governed by the Terms of Use and any annexures provided in the “Terms and Conditions” section specified for that product, program, service, marketing event, promotion, contest and tournament.


Before you register with us, you must read and understand all the TERMS OF USE specified on the website; and all rules, limitations and restrictions that apply to the product, tournaments, promotions and contests offered on the website.

For your ease we provide you with links to each section separately; however, you are bound by terms stated in each section and all the sections collectively.

Rummy Player Age and Legality

The product and/or services including playing of free and Real Money Games is restricted to persons who are 18 years of age or older and are bona fide residents of India, except for the states of Andhra Pradesh, Assam, Nagaland, Odisha, Sikkim and Telangana. We may limit access to our product and/or services at our discretion. By reading this document you confirm that you are not accessing our product and/or services from anywhere in the state of Andhra Pradesh, state of Assam, state of Nagaland, state of Odisha, state of Sikkim, state of Telangana or outside India.

Taxes and GST

You understand and are in agreement with the fact that we will deduct tax at source or TDS at the rate of 30% on winnings greater than INR 10,000 from your account. In such cases, we shall credit such winnings to your account after deducting TDS at the rate of 30%. At present, TDS is applicable at the rate of 30% on winning above INR 10,000 and this TDS rate as well as its applicability is subject to changes from time to time as required by law.

Your winnings from a single Pool Rummy Game, a single Points Rummy Game, a single Deals Rummy Game or a single contest or tournament are credited into your wallet in the form of Passion Chips, which may be recontributed towards future games or tournaments, or cashed out (except in the case of bonuses, which cannot be cashed out). Winnings are computed on a net basis, exclusive of your contribution to the game / tournament. Should you choose to withdraw your winnings, the Passion Chips are converted into cash. There are no caps on the amounts you can withdraw from your wallet. Upon making a withdrawal request, the balance deposit is first returned to you, and any remaining withdrawal amount is deducted from your winnings.

Calculation of TDS on Winnings

Please note that your winnings may be subject to tax deduction at source. The following scenarios illustrate how TDS will be calculated for each game variant and in case of tournaments:

  1. Scenario - Points Rummy (Example)
  2. Assume a player wins INR 14,000 cash in a single game of Points Rummy. In this case TDS amount of INR 4,200 will be deducted from his win amount since his winning exceeds INR 10,000. The amount of credit he will receive in his account will be INR 14,000 – INR 4,200 = INR 9,800.

  3. Scenario - Pool Rummy (Example)
  4. Assume a player takes part in a game of Pool Rummy with INR 4,000 entry fee and his winning is INR 22,000 in that Pool Rummy game. The net winning in this case will be INR 22,000 – INR 4,000 = INR 18,000 and hence the TDS deducted will be INR 5400 i.e. 30% of INR 18,000. The amount of credit he will receive in his account will be INR 22,000 – INR 5,400 = INR 16,600.

  5. Scenario – Deals Rummy (Example)
  6. Assume a player takes part in a game of Deals Rummy with an entry fee of INR 10,000 and wins INR 20,000. The net winning for this player in this game will be INR 10,000 and hence the TDS deduction will be INR 3,000 i.e. 30% of INR 10,000. The amount of credit he will receive in his account will be INR 20,000 – INR 3,000 = INR 17,000.

You will be permitted to withdraw your winnings only after you provide your correct PAN details and after the TDS has been deducted from the amounts withdrawn. We will verify your PAN details occasionally and have the right to forfeit any winnings in cash or kind if your PAN details are unverifiable, incorrect or are found to be inaccurate during our verification. TDS and / or any other taxes levied by the Government of India are subject to change and all applicable taxes will be deducted from your account. All rates mentioned herein are exclusive of surcharge and cess as may be applicable. will provide you a certificate of taxes deducted. is not a tax advisory body and is in no way responsible for your tax liability or filing.

For real money games, contests, tournaments, marketing events and loyalty points program, Rummy Passion levies a service charge commonly known as ‘Rake’. The rake is a gross percentage levied for facilitation of game play which is inclusive of applicable GST. The service charge (inclusive of applicable GST) levied is subject to change from time to time and shall be updated at the time when the change is proposed. The company reserves the right to levy service charge (inclusive of applicable GST) at different rates for different games organized by the company.

Creating and using your User Account

You must complete the registration process on our website in order to access our products and/or services. When you complete the registration process on our website, you automatically confirm your acceptance of and your agreement to our Terms of Use.

To complete the registration process on our website, you will have to choose a login name and a unique password. Besides these, you will be required to submit additional details which are compulsory. You will be asked to provide further details for us to verify you as a valid user. If you choose to play “Cash Games”, you will need to provide information including, but not limited to your legal name and residence, age, gender, email address, mobile number etc. You are responsible for providing us with correct and complete information and also for keeping this information updated.

Also, you shall provide true and complete information as required of you on our website. Rummy Passion or Passion Gaming Private Limited or any of its partners or affiliates is not responsible for consequences that may arise as a result of you submitting untrue, incorrect or incomplete information.

At any point, we may require documentation for verification of all or part of the information you provide or have provided in the past. Your failure to do so will result in the suspension or cessation of your registration with us. You hereby confirm the following.

  • All Information supplied by you is correct
  • You are not a politically exposed person
  • You have not Self-Excluded yourself on any other rummy websites
  • You have not been convicted of any crimes
  • You are not on the UN sanction list/ works for UN sanction list

If a Player does not play any cash game for a period of 365 days, then that account will be considered as ‘Dormant’ Account. RummyPassion will notify player multiple times during this 365 day period to either withdraw or play cash games. However, once an account is Dormant, any funds available in that account will be removed. Once removed, players will no longer have access to those funds. Dormant Accounts will not be closed/blocked and the players are free to make deposits and play cash games to activate those accounts.

Playing games is meant to be a fun and entertaining activity, but we do understand that some players may find it difficult to control the frequency of their game play, and this in turn may lead to behavior which may be unsafe for them. At Rummy Passion, we want to act “Responsibly” and want to take steps to ensure that all players enjoy safe and secure gaming in a responsible manner. We are committed to helping players who wish and need to limit the amount and time they spend to play. Rummy Passion encourages all its players to play responsibly.

Statements by the User

All personal details provided by you during the registration process or at anytime thereafter must be complete and truthful. You are responsible for notifying us on any changes that have taken place in your personal details from the time of your registration with us.

Protection of Your Personal Details

You acknowledge that you undertake the responsibility of protection of all details you submit on the website. This includes but is not limited to your Username, Password, Email address, Postal Address Details and Mobile number. You should not purposefully or accidentally share your login ID or login password details with anyone. It is your responsibility to not allow anyone else to use your username and play from your account at anytime. You completely understand and are in agreement that or its partners or subsidiaries will not be liable for details that you or anyone else provides, or actions taken resulting in misuse by another person. is not liable under any circumstance if your user ID or password is revealed on its website or any other websites. For this we suggest that you log off your computer or mobile device completely once you have finished playing at the website.

You understand and completely agree to use your own account specifically to only play on its website. All transactions that you undertake on the website will be to access or use products and or services provided by If you use your user account for any other purpose besides what is stated in the Terms of Use, it will cause your account to be shut down and will result in seizure of prizes, bonuses and balance in your user account.

You understand and are in agreement with the fact that all deposits made to your user account which is held with is solely for playing cash games offered on its website. All deposits and withdrawals made into your account are specifically to be used by you and cannot in any circumstance be transferred to anyone else.

You understand and agree that balance in your user account held at does not carry any interest or yield.

You agree to seek clarity on the legality of accessing and then playing cash games in your geographic area before you add cash to your user account or take part in the cash games. You must also be legally permitted to transact and play in INR (Indian Rupees). If you are not permitted to legally play cash games or transact in INR through banking channels and, or are accessing or any of its partner or affiliate websites from a jurisdiction that legally does not allow participation in real money or cash games, you are automatically deemed to be in violation of the Terms of Use and as a result we will forfeit your prizes and or winnings.

You understand that you need skills and comprehension of all rules of the Games of Rummy to participate in cash games and that you are willing and physically and mentally capable of doing so. You are singularly responsible for all outcomes of you participating in the cash games, being associated obviously or tacitly with cash games. You clearly understand that is not liable or responsible for any financial or time loss that may be incurred by you because of your participation in cash games at

You must be 18 years of age or older to access and play cash games and transact with You understand and agree that you are participating in cash games voluntarily. You understand completely that playing cash games can result in a money loss to you and that you undertake full responsibility of the consequences that are a result of participating in cash games, including financial risk. You consent to indemnify, its officers, employees, directors, partners and agents from liability of any claims or costs of your participation in cash games in case of your financial or time loss.

Your participation in products or services does not qualify you to receive a prize or money from Your skills, understanding and application of game rules and ability to play better compared to your opponents will decide the outcome of the cash games.

You are individually and singularly accountable for all matter you post, share, upload, transmit, or make available through any other means on the website. All matter that you post should be free from plagiarism or it should be licensed to you or it must legally belong to you. By making any content public on the website, you grant us a fee-free, worldwide, non-absolute, perpetual and transferable right to use, copy, reproduce, update, change, publish, translate, create imitated works from, transmit, distribute, publicly display, and publicly perform your content and to use such content for marketing initiated and created by or our partners or affiliates. Such content may include, but not be limited to, your name, gender, photographs, quotes, username or location. You do not have any legal or rights, legal or otherwise, in any part or whole of your content. You give the right to or its partners, associates or affiliates to use all communication provided by you in any manner whatsoever. holds the right to record all user inputs and content, including email communication and chat messaging on the website or communication sent by users electronically or via post through built-in interactive features on its website.

If for any reason whatsoever, you are unable to log on and operate your user account or are unable to play any game or participate in any contest, competition or tournament, you shall not hold responsible.

Rummy Bonuses and Promotions

Terms and conditions applicable to bonuses, promotions and other marketing activity are written under the Promotions Tab on the website. You agree to read, understand and accept all these terms and conditions before you claim bonuses, promotions and other marketing initiatives. To see the latest promotions, visit our Rummy Promotions page.

User Account Verification and Authentication may seek to verify its players' user accounts via phone calls or emails. More than one attempt may be made to communicate with you. If you do not provide us with a correct phone number or email address, or, fail to update your personal information, we bear no responsibility for interruption of services due to us being unable to reach you.

We may block your services if we are unable to reach you. You may not be able to log into, make a deposit, withdraw funds or play games if the validation is unsuccessful and till the time that we are able to satisfactorily validate your user account. We will ask you to submit a valid proof of identification and proof of address as we may require it from time to time. Once we receive valid documents from you, your user account will be reinstated. It may take a few working days to do so and may not happen immediately.

If upon making several unsuccessful attempts at contacting you or in the event that you are unable to provide valid documentation as required by us, we hold the right to delete or suspend your user account and refund the funds in your user account after adjusting any processing fee, taxes, service charges, or any other transactional cost that is applicable. Refunds will be made in the form of a cheque which will be mailed to the address provided by you. If you provide an incorrect mailing address, will not make further attempts for delivery of the cheque.

User Constraints

You accept that you yourself will play all games on our website and will not take external assistance of any kind to play. You agree not to use or create cheats, hacks, bots or automatic play, software, external or internal device or any other unauthorized component which is capable of blocking, modifying, manipulating, mining, intercepting, collecting or relaying information from or to the website. Use of external assistance of any kind is strictly prohibited while accessing website or playing games on it. Furthermore, Rummy Passion confirms that there are no use of bots or automatic play by the company.

Fraudulent behaviour including chip dumping, forming teams and collusion between you and any others for participating in games or tournaments organized on the website or any other form of deception is banned. If any fraudulent behaviour by you is ascertained, the game or games in question will be rendered null and void and will initiate an action against offenders. Any winnings, rewards or deposits to such blocked accounts for fraudulent behaviour will be forfeited and will be confiscated.

All bonuses, rewards, points, prizes and winnings are solely for a specific user. These cannot be transferred to another user account. If you attempt to transfer such winnings, rewards, points, prizes or bonuses to a user account which is not yours, such winnings and rewards will be forfeited.

Sending unsolicited communication or SPAM emails in order to get registrations for or to benefit from its Refer a Friend program is strictly prohibited.

Money Laundering including, but not limited to attempting cash withdrawal of unused funds added through credit cards or deliberately losing money to a specific player(s) is prohibited at

You can only register as a single user and hold a single user account on You cannot create or use multiple user accounts using multiple email ID’s. Multiple user accounts even if linked to separate and unique email ID’s are considered invalid by All activity from multiple user accounts of any one single individual will be rendered null and void.

You are prohibited from creating a user account to upload or post, distribute, share, transmit or publish content on the website or on any of its social media assets that is obscene, abusive, criminal, illegal, malicious, threatening, menacing or invades privacy.

Products and / or services of cannot be used for any commercial intention such as but not limited to use in a gaming club, cyber cafe, network play online or to connect to unauthorized servers that copy the gaming experience on the website.

Any action by you to introduce and transmit such content that may contain computer viruses or computer contaminants as described in the Information Technology Act 2000 or other laws applicable in India which may sabotage and stop or limit the functionality of software, equipment or machinery owned or operated by or which is used for providing products and services by is strictly prohibited.

Seeking another person’s user ID, password, account details or personal details or accessing the email database of users or gathering their personal details including recording their activity on the website is strictly prohibited.

Any person or persons who are employees, directors, officers or agents of Rummy Passion or are related to such persons, are not allowed to play any Real Money Games on the rummy passion website, other than in the course of their employment with Related persons in this case refers to any person or persons who are legally related to employees, directors, officers or agents of Rummy Passion and include spouse, financially dependent children and financially dependent parents.

Any activity carried out by you that constitutes fraud and is or is not stated in our Terms of Use is prohibited.

Complaint Redressal

Escalation Tier 1
  • In case a player is not satisfied with resolution provided, he or she can escalate the issue by writing directly to This email address is being protected from spambots. You need JavaScript enabled to view it. .
  • An Escalation at this stage will be resolved within 48 hrs by Customer Service Head.
Escalation Tier 2
  • In case a player is not satisfied with resolution provided in Tier 1 Escalation, he or she can further escalate the issue by writing to This email address is being protected from spambots. You need JavaScript enabled to view it. .
  • An Escalation at this stage should be resolved within 1 week by Operations Head.

Financial Transactions

All Payment and Withdrawals transactions on the website shall be conducted in Indian Rupees.

All deposits and withdrawals must be made through your user account at You may participate in Cash Games and Rummy Tournaments only through your specific user account at

You will be able to make payments into your user account using accepted payment instruments which you are authorized to use. may restrict the amount of money you can add to your user account as management at wants you to play responsibly.

Processing of payments made via credit card, debit card, e-wallets, prepaid cash cards and internet banking are processed through gateways owned and operated by third-party payment. As third parties who process such payments require authorization, is not responsible for disruptions, denials or delays caused at the payment processors end. Only when your transaction is authorized, the funds will be credited to your user account and will be available for you to participate in Cash Games. can cancel a transaction at any time based on its discretion. If before the transaction is cancelled, the payment is successful, the transaction will be reversed. The money in such case will be credited back to your payment instrument. In case of cancellation request or refund request initiated by the user, Rummy Passion will upon its discretion credit the user's account with the refund amount or cancellation amount in 3 to 5 business days.

Rummy Passion prohibits players from using someone else’s financial account/s (Net banking/Debit Card/Credit Card/Digital Wallets, etc) to make a deposit and fund their Rummy Passion Account. We may ask players to share proofs of deposits made (Credit Card/Digital Wallet/Bank Statements, etc.) for confirmation. If detected at a later stage that a player has used somebody else’s account to deposit, Rummy Passion reserves the right to close the account, confiscate funds/refund funds to source account or any other action the company deems to be appropriate.


You may withdraw your winnings via an account or via an electronic bank transfer.

You can send a withdrawal request to withdraw your winnings. Withdrawal limits and bonus or prize restrictions are applicable to all withdrawals. All bonuses including promotional winnings can be withdrawn when you have met the play through requirements specific to that bonus or prize and when you have made a minimum of one cash deposit and played at least one cash game at

You may make as many withdrawals as you like. All withdrawals may be subject to a processing charge depending on withdrawal made without game play and/or number of Instant Withdrawals made.

In a rare situation if a cheque is issued, will assume all cheques that are not cashed within 30 days of dispatch to be lost and has the right to cancel that cheque. We hold the right to instruct to our bank to stop payment of that cheque. In such a case, the cheque may be dishonoured and will not be liable or responsible for that cheque amount to you. You may submit a request for reissuing of the cheque which will execute subject to deduction of applicable processing charges from the amount of the cheque.

Our effort is to process your withdrawals within the stipulated time but there could be delays because of time needed to complete verification and completion of the withdrawal transaction. However, once your withdrawal is approved by us, you should receive it within 24 hours. In a situation, if you do not receive your withdrawal within 3 days, you can contact us through our redressal system. is not liable to pay you any compensation for delays in remitting payments to you due to wrong bank details provided by you or banking delays.

You can only play and participate in games, contest, tournaments, competitions and other services, offered by if you are a legal resident of India and must be present in India while accessing the products and/ or services offered by this website. You must be a resident of India and be physically present to claim a winning also.

Interruption of Service

If you face interruption of services due to any reason including slowness or disruption of Internet services or communication interferences or caused by the hardware or software you are using, is not responsible or liable for any losses caused to you.

Violation of Terms of Use and Consequences

In case there is reason for to believe that you have directly or through a third-party violated any of the Terms of Use, then at its own discretion, may take the following actions:

  • Permanently cancel your User Account and bar you from re registering on the website.
  • Cancel any games and, or winnings from prior games.
  • Forfeit the cash amount in your user account.
  • Take legal action against you.

Suspension of your User Account

Your user account may be suspended if you are found to be in violation of the Terms of Use, abuse of the website or your user account, if there are charge backs on your user account or there is a security breach of your user account or your personal details.

In case we suspend your user account, you cannot question this decision and agree that this decision will be binding on you.

Modifications to the Terms of Use holds the right to change, add or delete its Terms of Use at any time. You are obligated to keep yourself updated to the Terms of Use change.


Products and/or Services and content on the website and the content published are "as is" and we hold no liability for any inconsistency or imprecise information displayed on this site. We are responsible for any oversight or content related mistakes. Our effort is to provide the correct and current information at all times. We call upon you, our player to report any inconsistency or inaccuracy that you observe so we may correct it. endeavours to provide each player with an amazing online and mobile Rummy experience, but issues related to the website, software and server such as but not limited to viruses, faults and downtime may take place and these occurrences are beyond our control.

Marketing, branding and content on the website or communication sent by it are copyright protected. Use of such items without explicit permission of management at will be considered a violation of copyright and trademark laws and is punishable by law.

Dispute Resolution and Jurisdiction

The Terms of Use and Privacy Policy can be only interpreted according to the laws of India.

In case of any disputes, or claim that arises out of the Terms of Use or Privacy Policy, it shall be subject to the sole jurisdiction of the civil courts at Chandigarh.

Updated Oct 29, 2021Previous Version Previous to Previous Version

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